Privacy Policy

We collect information that you provide directly to us, including your name, email address, phone number, company name, and any information you include in messages sent through our contact forms or email.

We also collect technical information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This information is collected through cookies and similar technologies.

When you become a client, we may collect additional information needed to provide our services, including access to your systems, codebases, and data. This information is governed by the terms of your service agreement.

We use your information to: respond to inquiries and provide requested services, communicate with you about projects and engagements, send important notices about our services, improve our website and services, and comply with legal obligations.

We do not sell your personal information to third parties. We do not use your personal information for marketing purposes without your consent.

For clients, we use your information solely to provide the services you have engaged us for. We do not access, use, or share client data beyond what is necessary to deliver our services.

We may share your information with: service providers who help us operate our business (such as hosting providers and payment processors), legal authorities when required by law, and professional advisors under confidentiality agreements.

All service providers are bound by confidentiality obligations and are only given access to information necessary to perform their functions.

We implement reasonable technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews.

For client systems, we follow industry best practices including least-privilege access, audit logging, and secure credential management. Specific security measures are detailed in our Security Policy.

Despite our efforts, no system is perfectly secure. In the event of a data breach affecting your information, we will notify you promptly and take steps to mitigate the impact.

Our website uses cookies to understand how visitors use our site and to improve the user experience. We use analytics cookies to track page views and session duration, and functional cookies to remember your preferences.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website. See our Cookie Policy for more details.

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Inquiry data is retained for up to 24 months. Client data is retained according to the terms of the service agreement.

You may request deletion of your personal information at any time, subject to legal retention requirements and ongoing service obligations.

Depending on your jurisdiction, you may have the right to: access your personal information, correct inaccurate information, delete your personal information, object to certain processing, and withdraw consent.

To exercise any of these rights, contact us at hello@orbisstack.com. We will respond within 30 days.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, for clients, via email.

If you have questions about this Privacy Policy or our data practices, contact us at hello@orbisstack.com.